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Now Hiring

InConcert Sierra Volunteer Coordinator

Company Description:

InConcert Sierra (ICS) is a 501c3 non-profit, classical music concert presenter located in the rural community of Western Nevada County in Grass Valley, California. Known for its warm and​ friendly​ atmosphere while presenting world-class artistry, ICS is a creative​ and ​fun-loving professional organization. Currently, ICS is experiencing an exciting evolutionary period that will offer opportunities for growth within the organization. Highly regarded both within and outside our community, the organization was established in 1946 as Twin Cities Concert Association.

Location:  ICS office in Grass Valley, CA

Reports to: Executive Director

Compensation: from $22 hr. (commensurate with experience)

Part-time position:  Approx. 20 hours per week; non-exempt, hourly employee – some weekends and evenings required

 

Job Description:

The Volunteer Program Coordinator is responsible for all aspects of the volunteer program, including recruitment, orientation, training, engagement, and recognition of volunteers.

 

Responsibilities include:

  • Source, recruit and retain volunteers for ICS concerts, events, and programs

  • Respond to individual volunteer inquiries

  • Develop and implement a strategy for soliciting, engaging and maintaining new volunteers

  • Review and update volunteer position descriptions

  • Train and orient volunteers

  • Create and maintain volunteer handbook

  • Coordinate safety and first aid training

  • Maintain volunteer database

  • Develop and implement a volunteer appreciation program

  • Organize volunteer recognition events

  • Monitor volunteer satisfaction

  • Participate in volunteer job fairs and community events that require volunteers

  • Oversee or manage front of house operations at all events

  • Participate in  webinars and workshops to develop knowledge and skills in volunteer management

  • Ensure effective clean up after concerts and events, with supplies and equipment properly and neatly stored in their respective locations

  • Display and convey gratitude and appreciation for well-done assignments by volunteers

  • Create and acquire signage as necessary for concerts and events

  • Work with administrative team to market the volunteer program

  • Attend staff, production and volunteer committee meetings

  • Other responsibilities as assigned by Executive Director

 

Qualifications - Knowledge, Skills, and Abilities:

  • Excellent written and verbal communication skills

  • Strong customer service orientation

  • Independent and self-motivated worker with the ability to take initiative

  • Proficient in MS Office (Microsoft Word, Excel and PowerPoint), Google Workspace

  • Familiar with a Customer Relationship Management (CRM) system

  • Well organized with excellent attention to detail, prioritization, and time management skills

  • Positive attitude, honest, high level of integrity and ethics

  • Team player, especially with small office staff

  • Able to resolve issues/conflicts independently or with guidance of supervisors

  • Flexible and adaptable to change as new opportunities arise

  • Knowledge of the Americans with Disabilities Act (ADA) as it applies to performing venues

 

Education and Experience:

  • Prefer experience with classical music (performance, music studies, concert attendance)

  • 2+ years of volunteer management, communications, and customer service experience and/or education required

  • Some college preferred

  • Nonprofit experience preferred

  • Current certification in First Aid/CPR/AED use preferred (or open to certification)

 

InConcert Sierra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, or status as a qualified individual with disability.

 

TO APPLY: Please send cover sheet and resume with references to Julie@inconcertsierra.org

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